When the blue screen happens the operating system stops running. These critical errors can be due to faulty hardware, faulty or low level hardware drivers, or faulty or low level apps that run within the Windows kernel.
Here are troubleshooting actions that you must take according to your situation:
If you have recently installed new hardware and hardware drivers that may be causing the problem, disconnect the hardware to see if that resolves the issue. If not, try uninstalling or updating the drivers.
If you have recently installed software that could have caused the error, try uninstalling the software and see if that resolves the issue.
Do a scan on your computer for malware and viruses, as these can often get into the Windows kernel and cause the blue screen.
If the blue screen happens during an update, revert back to your previous version of Windows using the settings in the control panel or by using system restore.
If you are not able to troubleshoot because the computer keeps going to a blue screen, try booting up in safe mode to troubleshoot the problem.
Some tips to avoid such errors include:
• Always use antivirus.
• Only download trusted software from trusted companies and websites.
• Always install the most updated version of drivers for hardware.
• Promptly run Windows updates.